Tracking is disabled by default until you provide a tracking domain.
Here's how to set up your custom tracking domain. Most people use a subdomain like
ss.yourwebsite.com. You don't have to use
trail. You can use
You'll need to go to your hosting provider like Godaddy, Namecheap, etc and enter a new
CNAME record with
ss.yourwebsite.com pointed to
In your DNS provider you'll need to input the following:
HOST: ss or trail or whatever you want.
Once you have your DNS records set up, you can update the value on the
Each campaign can have it's own unique tracking domain. The first setup time can take up to 5 minutes. Subsequent setup times using the same tracking domain will be much faster
- Go to your campaign setting. Scroll to the bottom
2. Enter your custom tracking domain and click save. Give it up to 5 minutes once you've saved for the DNS records to be set up.
3. Once you see this
Domain Is Setup you will be able to turn tracking on for your campaign!